Get feedback from your visitors using score feedback campaign.This will help you to improve visitors' experience on your website:



To create a Score Feedback campaign, click the ‘New Campaign’ button, select ‘Retention’ campaign type and ‘Score Feedback’. Enter Campaign Name and click ‘Submit’.  


Fill in the ‘Settings’ field:

Basic


Create a title and description text, click ‘Submit’.


Triggers

Select if you want to show a notification on all website pages or on certain pages. Select the display trigger - on what event notification should show up.



Displays

Select position of the notification and display duration.

Customize

Select the title text color, background color and change the shape of the corners of the notification.


Click Submit.


You can check the statistics of your notification by clicking on Show Campaign Statistics button.

Here you can find:

  • Impressions Graphic (How many times a notification was shown on your website).
  • Mouse Hovers (How many times visitors hover over your notification).
  • Clicks (How many times visitors clicked on your notification).


Under Statistics tab you can find Top Pages tab. It shows most active pages on which notifications had most activity.