Customer review is a great way to show positive reviews and testimonials written by your clients:
To create a Customer Review campaign, click the ‘New Campaign’ button, select ‘Proof’ campaign type and ‘Customer Review’. Enter Campaign Name and click ‘Submit’.
Fill in the ‘Settings’ field:
Basic
Notification URL - the URL you want a user to go after clicking on the notification. Leave empty for no link. How many reviews to show? - how many reviews you want visitors to see.
Triggers
Select if you want to show a notification on all website pages or on certain pages. Select the display trigger - on what event notification should show up.
Displays
Select position of the notification and display duration:
Customize
Select the title text color, description text color, background color and change the shape of the corners of the notification:
Data
Collect customers reviews by sending them auto email review requests.
Select a conversion campaign and choose when you want to send email requests to customers (instantly or after x days).
Click ‘Edit Email Request’ to setup email settings and customize it. Click ‘Submit’. Once new data received - a notification will be shown on your website.
You can track the Data in your Funnel Base account. For this, click Data in the Customer Review campaign settings.
Check the statistics by clicking on Show Campaign Statistics button.
Statistics is split into Notifications and Emails.
Under Notifications tab you can find:
- Impressions Graphic (How many times a notification was shown on your website).
- Mouse Hovers (How many times visitors hover over your notification).
- Clicks (How many times visitors clicked on your notification).
Under Statistics tab you can find Top Pages tab. It shows most active pages on which notifications had most activity.
Under Emails tab you can find:
- Graphics that shows how many email review requests were sent.
- Graphics that shows how many email review requests were opened.
- Graphics that shows how many email review requests were submitted.